Redefining how software impacts your home service business.

Curious to Know More?

Redefining how software impacts your business.

Curious to Know More?

Pointman PACT offers solutions beyond software.

Pointman is an award-winning software-as-a-service (SaaS) company that is redefining how software impacts small businesses. PACT is Pointman’s operational playbook for contractors in the residential HVAC, electrical and plumbing industries. This suite of services combines Process, Analysis, and Community with Technology.

The content for the Top 20 report is derived from independent research and user testing; end-user reviews and ratings; and vendor-supplied and publicly available product and company information that is applied against a documented methodology. The results do not constitute an endorsement by Gartner or any of its affiliates.

ONLY PACT
provides you with:

• Process: Consumer-focused operations process
• Analysis: Dedicated customer success team monitoring your team’s performance
• Community: Network of peers
• Technology: Award-winning software

As a PACT member, you’ll have everything Pointman has to offer, right from the start. So let’s talk about your journey to running a successful business.

Ready for Next Steps?

ONLY PACT
provides you with:

• Process: Consumer-focused operations process
Analysis: Dedicated customer success team monitoring your team’s performance
• Community: Network of peers
• Technology: Award-winning software

As a PACT member, you’ll have everything Pointman has to offer, right from the start. So let’s talk about your journey to running a successful business.

Ready for Next Steps?

ONLY PACT
provides you with:

• Process: Consumer-focused operations process
• Analysis: Dedicated customer success team monitoring your team’s performance
Community: Network of peers
• Technology: Award-winning software

As a PACT member, you’ll have everything Pointman has to offer, right from the start. So let’s talk about your journey to running a successful business.

Ready for Next Steps?

ONLY PACT
provides you with:

• Process: Consumer-focused operations process
• Analysis: Dedicated customer success team monitoring your team’s performance
• Community: Network of peers
Technology: Award-winning software

As a PACT member, you’ll have everything Pointman has to offer, right from the start. So let’s talk about your journey to running a successful business.

Ready for Next Steps?

Who is the best fit for PACT?

PACT is for contractors in the residential HVAC, electrical and plumbing industries. If this means you, consider the following questions:

Do you want to have access to the best practices for running a successful home service business?

No, I have all the answers.

Yes, it would be helpful to know what’s worked for other businesses. I could really use an operational playbook that answered all my questions and validated my decisions.

Are you unable to find the time to review reports and analyze data so you can make better decisions?

No, I spend substantial time looking at data and taking corrective action.

Yes, I’m too busy to look at data, let alone take action. I'd love someone who could review my data and advise me on how to make improvements.

Would you like to be part of a community of like-minded business owners who share your concerns?

No, I figure things out on my own.

Yes, it would be great to talk to people who understand what I’m going through.

Did you answer no?

Congratulations. You’re part of the 1% that has it all figured out.

If you answered yes to any or all of these questions, PACT might provide the support you’ve been looking for by surrounding your software with all the components that make a business profitable. We’ll give you the software and the support to be successful.

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Pointman’s mission is to make people love their contractors by helping its members create truly world-class experiences for their clients. And this mission is part of who we are. Let’s work together to make your business more successful!

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