Who we are is what makes us great

The Pointman leadership has 25+ years experience delivering growth solutions to the field service industry. We’ve analyzed over a decade of our clients’ success to provide an optimal growth platform without unnecessary costs, or frills.

Our platform is a growth solution for service contractors. Pointman’s tools, support, and resources are proven to guide you to a more profitable, lasting business.

So what does that mean?
We see people who are making a difference in their lives and their community in every contractor who joins the Pointman family. We see people unafraid to go the extra mile for their neighbors and their customers. We see hardworking people who care deeply about their workmanship and reputation, and we are humbled to help.

To all the Pointmen and Pointwomen out there, unafraid to lead, discover new paths, and press on: we’re with you!

Our Mission
Our mission is to become the most trusted operations growth management platform for residential and commercial plumbing, HVAC, and electrical professionals who want to grow their business by delighting their customers. Customers are guided by our world-class combination of software, content, and service that create frictionless user experiences and deliver “wow” with every interaction.

Meet the team:

Steve Kiernan II

Co-Founder & Chief Executive Officer

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Steve Raines

Co-Founder & Chief Product Officer

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Will Kerber

Chief Technology Officer

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David Thiemecke

VP of Strategic Partnerships

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Greg Dooley

VP of Customer Success

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Deb Spearing

VP of Human Resources

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Brandon Pearson

Quality Assurance Manager

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Mark Conschafter

Product Specialist

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Sean Briceland

Software Development Manager

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Krishna Gopinath

Software Engineer

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Michael Drewitt

Software Engineer

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Lauren Pszonak

Events Coordinator

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Jessica Massey

Digital Marketing Specialist

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Nicholas Kaczmarek

Graphic Designer

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Santino Rodo

Sales Development Representative

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Cathy Clemente

Administrative Assistant

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Christine Porto

Administrative Assistant

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