Together,
we make an impact.

Welcome to Pointman!

Pointman is a software-as-a-service (SaaS) company on a mission to make homeowners love their contractors. Our decades of experience in the home services industry have shown us that many homeowners do not trust contractors. Some bad companies have led to a relationship that is, in a word, broken.

At Pointman, we are working with contractors to repair that relationship. How do we accomplish this? By helping members of Pointman PACT — our field service management software for residential plumbing, HVAC and electrical companies — create truly world-class experiences for their clients. In doing so, we highlight the five-star companies who respect the homes they work in, who do more than just get the job done, and who work tirelessly on behalf of homeowners.

We team with the men and women who go above and beyond with their service. Since Pointman’s founding in 2006 in Buffalo, NY, this focus on working with the best of the best has led to our growth as a trusted provider of field service management software for contractors nationwide.

Staying True to Our Values
Pointman’s successes are rooted in our core values. These principles represent who we want to be — as an organization and as individuals — and are the basis for what we do, who we hire, and how we behave toward each other, our customers and vendors.

We believe in:

Honesty

Being honest about our work, our intentions and our limitations

Honor

Honoring our customers, our employees and our vendors

Humility

Having the humility to really listen to everyone we work with

Humor

Understanding that humor is essential in building a bond between people

We have stayed true to these values while working with more than 10,000 contractors in nearly 1,000 companies.

Helping You Grow

Our experiences in the home services industry led to the creation of Pointman PACT, our all-in-one platform for contractors. PACT is the only software that is supported by unlimited business coaching, a team of analysts and a community of peers. We are confident it is the growth solution you’ve been looking for.

In addition, our Pointman pros have the industry knowledge needed to help you stay ahead of your competitors. From blog posts and instructional videos to webinars and e-books, we are here to help you grow your business, delight your customers and build a company homeowners will trust.

When you work with Pointman, you work with real people who are as dedicated to your business as you are. We make an impact — together.

Enterprise

$94
per user / per month
(10 users minimum)
Start the Enterprise Trial
One-Time Setup Fee:
Custom
All Pro Features +
Sales Presentation Tools
Custom Form Builder
Custom Reporting Engine
Custom Implementation
Custom Integrations
Dedicated Account Rep
Dedicated Support Channel
Meet the people making it happen:
Wanna know who's who? Tap on a photo to reveal their name.

Steve Kiernan II

Co-Founder & Chief Executive Officer

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Steve Raines

Co-Founder & Chief Product Officer

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Will Kerber

Chief Technology Officer

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David Thiemecke

VP of Learning & Development

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Greg Dooley

VP of Customer Success

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Deb Spearing

VP of Human Resources

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Tim McGuire

VP of Community Engagement

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Cathy Clemente

Administrative Assistant

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Andy Bagner

Implementation Manager

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Brandon Pearson

Quality Assurance Manager

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Eric Foster

Senior Product Specialist

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Sean Briceland

Software Development Manager

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Rachel Lama

Customer Success Manager

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Mark Conschafter

Senior Product Specialist

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Krishna Gopinath

Software Engineer

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Michael Drewitt

Software Engineer

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Jessica Massey

Marketing & Sales Operations Analyst

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Nicholas Kaczmarek

Graphic Designer

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Santino Rodo

Sales Development Representative

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Chris Schobert

Director of Communications

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Wendy Wiley

Quality Assurance Analyst

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Jennifer Duer

Talent Acquisition Specialist

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Mackenzie Cady

Account Executive

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Nick Mangiafesto

Sales Development Representative

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Tyler Stockwell

Sales Development Representative

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Bret Longwell

Sales Development Representative

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Dale Bykowicz

Business Success Coach

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Alissa Neubauer

Marketing Manager

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Whitney Singleton

Social Media Specialist

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