Pointman Is on the Road! Let’s Meet at These Trade Shows

by

The Pointman Team
October 1, 2019
/
3
minutes to read

ROAD TRIP! 

It’s trade show season, and Pointman is hitting the road. We’re touring the country to help residential plumbing, HVAC and electrical contractors get their businesses running smoothly (like our Fiat) and growing to their potential.

Catch up with us at these home services industry trade shows to learn why software alone won’t improve your business, how to get amazing show-specific deals on the Pointman platform, and just how fun and quirky our team can be.

Oh, and prizes? Yep, there’ll be prizes.


Itinerary:

PHCC Connect | Indianapolis, IN | Oct. 2–4, 2019
Service World Expo
| Vegas, Baby. Vegas. | Oct. 15–18, 2019
ACCA Next Level / Service Managers | Dayton, OH | Nov. 5–8, 2019
IHACI Trade Show
| Pasadena, CA | Nov. 20, 2019
S. Fla. Plumbing and Mechanical Show | Miami, FL | Nov. 21, 2019
AHR Expo | Orlando, FL | Feb. 3–5, 2020


Next stop: IHACI Trade Show

Pasadena, CA | Nov. 20, 2019

Ready to expand your HVAC business superpowers? Visit Pointman at Booth 510:

  • Experience firsthand the enhanced timecard management features in our award-winning field service management software
  • Show special: Implementation fee WAIVED on all sign-ups during the IHACI Trade Show
  • Enter to win gift cards (Home Depot, Milwaukee, Yeti, etc.), Pointman swag and other cool stuff you can use

Let’s connect at the IHACI Trade Show!

South Florida Plumbing and Mechanical Trade Show & Expo

Miami, FL | Nov. 21, 2019

How can software plus a team of home services industry veterans help you grow your Florida plumbing business? 

Catch up with us at the state’s largest plumbing trade show to find out!

Let’s connect at the S. Fla. Plumbing and Mechanical Show!


Where we've been:

ACCA Next Level and Service Managers

Dayton, OH | Nov. 5–8, 2019

Whether you’re heading to Dayton to build up your leadership skills or to discover new ways to expand your HVAC business, stop and say hi to the Pointman crew on the trade show floor!

  • Experience firsthand the enhanced timecard management features in our award-winning field service management software
  • Show special: Implementation fee WAIVED on all sign-ups during ACCA Next Level and Service Managers
  • Enter to win gift cards (Home Depot, Milwaukee, Yeti, etc.), Pointman swag and other cool stuff you can use

Service World Expo

Las Vegas, NV | Oct. 15–18, 2019

We’re bringing World’s Fair-worthy innovation to Booth 2109C.

  • Show special: Implementation fee WAIVED on all sign-ups during Service World Expo!
  • Enter to win a killer Veto bag by walking through our five-minute demo
  • Spin the wheel to win gift cards (Home Depot, Milwaukee, Yeti, etc.), Pointman swag and other cool stuff you can use
  • Be one of the first in the world to try out Pointman Voice — one of the top 10 new products of 2019 on display in the Innovation Showcase

PHCC Connect

Indianapolis, IN | Oct. 2–4, 2019

Ready … set … connect with Pointman at Booth 319.

  • Show special: Implementation fee WAIVED on all sign-ups during PHCC Connect!
  • Attend our talks (see below) to learn how you can enter to win a $100 Veto Pro Pac gift card


Get on the Pointman learning track at PHCC Connect:

“Hearing Is Not Enough — Overcome Objections and Take Control by Listening”

Wed., Oct. 2, 2–3:30 p.m., Capitol II room

Join Pointman’s Tim McGuire and David Thiemecke for an eye-opening workshop that will teach you how to recognize — and change — the poor listening habits that are likely hindering your relationships with your team members and your customers. 

“Why Does Price Win 66% of the Time?” 

Thurs., Oct. 3, 3:30 p.m., Cameral room

Pointman Co-Founder and CEO Steve Kiernan II will take you on a deep dive into company branding and market positioning. You’ll learn why using the same differentiator as your competitors simply doesn’t work — and you’ll walk away with actionable steps you can take right away to stand out and gain more customers.

Look at Pricing

The start of the year is a great time to look at pricing. Usually, you have an idea of how your company fared the year prior, and you want to ensure you will continue to grow in the months to come. Many of us make New Year’s resolutions with respect to spending or saving in our personal lives, and it’s no different for business owners. Making sure your pricing is in line with where it should be is one of the strongest ways to start the year the right way.

Part of looking at your price book is finding where the issues are, and that can take time. An HVAC company in January is going to be very busy, so it’s a difficult time for a close look. However, a plumbing company might not be as busy. Whenever you tackle this job, your best bet is to look at what your labor rates are. Start there, and let it trickle down across the board. Ask yourself, “Are my labor rates helping my business stay profitable?”

Remember, there are many different services out there and many different groups or communities that you can engage. Never hesitate to say, “Hey, I’m a business owner in Florida. What should my labor rates be?” You can build your price from there. There are also some great billable hour calculators available.

Set Goals

There is no better time of year for looking inward than January. Set your personal goals and company goals for the following 12 months. If you can break those down into departmental goals, even better! Perhaps that means a CSR booking closing rates a little better, or a truck doing 250,000 a year rather than 200,000.

Many companies have found that using an Objectives and Key Results (OKRs) goal-setting system pays off. Looking for a guidebook when it comes to OKRs? Check out Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs by John Doerr. 

One key question is the best way to handle setting goals: Is it smarter for business owners to handle this solo, together with staff, or to delegate completely? 

The best approach is to set goals at the department level. As an owner, you need to take the time to understand what the goals are in each department, and make sure they are in line with your goals for the company. No one likes to set unattainable goals for themselves, so make sure you push your departments to set goals that are lofty, rather than simple ones to feel good about hitting. Entrust your staff to aim higher, and watch how they respond.

Pass Along these Points

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