[Video Included] Technician & Manager Relationships
Strengthening the communication between managers and technicians of all ages is more important than ever. Today, you can have a new team member who is straight out of high school or somebody coming back to the workforce out of retirement. Learn the best ways to communicate and get the most out of your team in this educational webinar.
If you want to learn more about this topic, check out an exclusive infographic based on the webinar, or feel free to contact Andy with questions!
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2. How do they define success?
Everyone defines success differently. Success to your candidate could mean living comfortably. It could also simply mean getting better at what they do every day. How a candidate answers the success question is another way to discover their character.
3. How well do they adapt to changing environments?
Oftentimes those working in the home service industry do not know the problem until they arrive on the job site. Ask your candidate to give examples of times when they have gone into a job prepared to handle it one way and then had to rewire that thinking due to the reality of the situation. This can reveal humility of character and also demonstrates their adaptability to a changing work environment. Plus, if you add or switch field service management software at any point, you need an employee who can learn to adapt to using this new technology.