{"id":2284,"date":"2020-12-01T14:52:20","date_gmt":"2020-12-01T21:52:20","guid":{"rendered":"https:\/\/pointmanpro.com\/?p=2284"},"modified":"2024-11-20T12:52:32","modified_gmt":"2024-11-20T18:52:32","slug":"faq-how-do-i-transfer-license-from-one-device-to-another","status":"publish","type":"post","link":"https:\/\/pointman.com\/es\/faq-how-do-i-transfer-license-from-one-device-to-another\/","title":{"rendered":"How do I transfer license from one device to another?"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”1px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_margin=”1px|auto||auto||” custom_padding=”2px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” header_2_font_size=”21px” sticky_enabled=”0″]This section covers transferring your existing standalone license to a different tablet.<\/p>\n

NOTE:<\/strong> This is not needed if you are a PointMan Enterprise user.<\/em><\/p>\n

You can transfer your local PointMan license to different devices.\u00a0 There are a few methods to accomplish this, all with accompanying degrees of ease. These are listed\u00a0from easiest\/least successful to hardest\/most successful. Do each one in order.<\/p>\n

If the license will not transfer, call PointMan Support at (970)683-5530.<\/p>\n

 <\/p>\n

To Transfer a Local License:<\/strong><\/h2>\n

On your new tablet, install PointMan via the Google Play Store. Once you see the login screen in the PointMan app, tap “Add Local Account for Standalone Use”.\u00a0Use the same username and email\u00a0and it should pull your project data across.\u00a0 You must be connected to cell data or Wi-Fi when logging into the new install.<\/p>\n

If your data is not there on the new device\/version,<\/p>\n

    \n
  1. Back up your project data to Google Drive or another file storage system. This can be done through any of the following methods:\n
      \n
    • The \u201cSend Project\u201d function in the PointMan menu panel<\/li>\n
    • Zooming out until all data is in the map view and manually selecting all features\n
        \n
      • Tap any feature, tap Send, then tap the \u201cShow More\u201d button until the list is fully populated. Tap \u201cCheck All\u201d to select every feature and send them in the same way as a single feature.<\/li>\n
      • If you cannot backup, do not worry as the next step is to manually copy the cache folder.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n
      • Open the “My Files” app on your Android tablet, tap internal storage and then tap the PointManTE21 folder.\u00a0Copy or email the “Cache” folder to yourself.\u00a0 You will need to paste\/install it into the new device in the same folder location (once PointMan is installed)<\/li>\n
      • Your new install should now find your project data.\u00a0 PointMan will look to first the license server, and then the local file structure for that cache folder when you login and load any data into the new install.<\/li>\n
      • Once you have successfully logged in, you should see your projects, if you don’t see your projects, or you have an expired account, call PointMan Support at (970)683-5530 or email us at support@prostarcorp.com and we will transfer your license over to the new tablet.<\/li>\n<\/ol>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||1px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/pointman.com\/faq-help\/” button_text=”Back” button_alignment=”center” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#003764″ button_border_color=”#003764″ button_icon=”5||divi||400″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

        This section covers transferring your existing standalone license to a different tablet. NOTE: This is not needed if you are a PointMan Enterprise user. You can transfer your local PointMan license to different devices.\u00a0 There are a few methods to accomplish this, all with accompanying degrees of ease. These are listed\u00a0from easiest\/least successful to hardest\/most […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","iawp_total_views":12,"footnotes":""},"categories":[1,11],"tags":[],"class_list":["post-2284","post","type-post","status-publish","format-standard","hentry","category-uncategorized","category-faq"],"_links":{"self":[{"href":"https:\/\/pointman.com\/es\/wp-json\/wp\/v2\/posts\/2284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pointman.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pointman.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pointman.com\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/pointman.com\/es\/wp-json\/wp\/v2\/comments?post=2284"}],"version-history":[{"count":2,"href":"https:\/\/pointman.com\/es\/wp-json\/wp\/v2\/posts\/2284\/revisions"}],"predecessor-version":[{"id":25943,"href":"https:\/\/pointman.com\/es\/wp-json\/wp\/v2\/posts\/2284\/revisions\/25943"}],"wp:attachment":[{"href":"https:\/\/pointman.com\/es\/wp-json\/wp\/v2\/media?parent=2284"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pointman.com\/es\/wp-json\/wp\/v2\/categories?post=2284"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pointman.com\/es\/wp-json\/wp\/v2\/tags?post=2284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}