For the second year in a row, Pointman was ranked in Capterra’s list of Top 20 Most User-Friendly Field Service Management Software. Pointman improved its ranking year-to-year, moving from 14th on the Most User-Friendly list in 2018 to 13th in 2019.
A lot has changed with Pointman’s software-as-a-service solution in the past year. Now called PACT, this solution beyond software provides Pointman’s members with access to an on-staff analytics team, business coaching and industry support, along with award-winning software.
“This is such a proud moment for the Pointman team,” states CEO and Co-Founder Steve Kiernan II. “From our developers to our customer success team, we have all worked hard to make our service the best it can be for our members. Improving our rating on Capterra is the icing on the cake.”
With over 500 products in the Field Service Management Software category, being ranked in the Top 20 placed Pointman in the top 4 percent. Capterra’s Top 20 ratings are awarded based on independent research and user testing; end-user reviews and ratings; and vendor-supplied and publicly available product and company information that is applied against a documented methodology. The results are not a reflection of any partnerships Capterra has with the companies.