Project Jobs Have Arrived in SWRemote Suite

February 25, 2020

We’re excited to announce that the latest release of SWRemote, version 4.3.18, is now available for download from the Apple App Store and Google Play Store. This release continues a series of updates in the past months intended to expand the features and ease of use of SWRemote Suite. 

The most impactful change in this release will be felt by those SuccessWareⓇ21 companies that use the Project Management module to run long term, phased jobs. Technicians assigned to the calls associated with project jobs will now be able to manage those jobs in SWRemote. The techs will be able to record their job related timestamps (Dispatch, Onsite, Complete) and will be able to view the customer’s information including past history and equipment detail. 

Other key enhancements include:

  • Visit Notes associated with the maintenance agreements on a customer’s account are now visible to techs. 
  • Full descriptions of parts are now displayed in the Edit Part screen making it easier for them to assure they are selecting the correct materials.

A list of all improvements and fixes in this release that can be found in the full release notes here.

Take SuccessWare21 in the field — or anywhere — with SWRemote Suite — the suite of mobile applications for SuccessWare21's operations and field service software. Behind the SWRemote Suite is a company called Pointman — a Buffalo-based company with decades of experience working in and with the home services industry.

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