What happens to my project data if PointMan Crashes?
Any feature or information captured (including photos, forms, and sketches), but not saved, will be lost in the event that PointMan crashes, and can not be recovered. In the event that PointMan loses previously saved features or information, please follow the steps...
Why doesn’t my export include utility codes or comments?
In PointMan Pro, you can export CSV as well as PNEZD files. Use PNEZD if: You only need the description column Use CSV if: You need multiple columns including "Codes" or "Comments/Notes"
How do I update firmware on my cable & pipe locator or my GPS?
Updates for Cable & Pipe Locators: Vivax-Metrotech Firmware Updates: https://www.vivax-metrotech.com/support/downloads/ Radiodetection Firmware Updates: https://www.radiodetection.com/en-us/resources/software-downloads/rd-manager Subsite Firmware Updates:...
How do I use my Leica GPS with PointMan? (Android Only)
PointMan should be able to connect Leica Smart Antennas via Mock Locations and the Zeno Mobile/Zeno Connect apps Install the Leica Zeno Mobile app and open it Install the Leica Zeno Connect app and open it Go to Android settings and enable Developer Options Set the...
How Does the July 21, 2021 Android Operating System Changes Affect PointMan Use on My Device?
Google, the developer of the Android Operating System will stop providing security updates to Android OS 8 later this year. ProStar, the developer of PointMan, continues to make certain our software meets both system and security requirements set forth by Google. To...
How I Use the vLoc3 RTK with PointMan?
The vLoc3 RTK-Pro is supported on PointMan for Android and iOS. Setting Up RTK 1. Open the battery cover on your tool and plug the supplied USB cable into the tool2. Plug the other end into your computer3. Download the free MyLocator3 app from Google4. Launch the app....
Troubleshooting PointMan Connection Issues with a Trimble GPS/GNSS Device
A. Trimble Mobile Manager In the PointMan Settings page, switch the GPS type to "internal". Then logout of, close, and kill the app completely. Verify that you have the Trimble Mobile Manager (TMM) app installed on your device. Verify that the TMM app is up to date...
Where do I go to activate my Product Key Code for a year of PointMan Plus?
Follow this link to our online product key code activation form: https://pointman.com/activate-pointman-license/. If you're license status does not properly reflect a full year license, please call our PointMan Support Specialists at (970)683-5530. To speed up the...
I created a PointMan account, but still have not received an email with the confirmation code.
1. Please check your spam folder for the email. 2. If it isn't there, please go back into PointMan and tap "Resend Code." 3. Check your inbox and spam folder once more. 4. If there is still no confirmation code email, please call our PointMan Support Specialists at...
How do I acquire Trimble Correction Services?
Follow this link here to purchase a Trimble Catalyst Subscription. Note: This subscription is only for the Trimble Catalyst DA1 Antenna and is not required to use RTK Correction Services. https://geospatial.trimble.com/catalyst-subscriptions Follow this link...