Bring Your Team Into the 21st Century

SW Remote

The Modern, Mobile Extension for SuccessWare®21

Take SuccessWare21 with you anywhere with SWRemote Suite — the suite of mobile applications for SuccessWare21's operations and field service software. With SWRemote on your technicians’ mobile devices, you’ll take your business to a new level of efficiency — and give your customers the experience they expect from a 21st-century contractor.

Use with select iOS or Android tablets or phones.

Explore App Features

Get Efficient, Get Organized, Go Paperless In the Field

SWRemote Suite includes mobile applications for SuccessWare®21 that enable your field service technicians, installers and sales people to work paperlessly from the field. Your office staff benefits from SWRemote Suite as well — the data syncs from the field back to SuccessWare21 in real-time!

In addition to the SWRemote Mobile Technician app, SWRemote Suite includes Scout, providing integrated custom forms management and Acquire, for sales proposals and presentations!

Acquire allows your team have unlimited access to create and manage custom forms to collect any data that your company needs to stay in compliance, to market more efficiently, or to create more personalized experiences with your customers.

Scout empowers your team with a cutting-edge, multi-option sales proposal and presentations tool. You’ll bring your in-home sales experience to the next level by earning more trust and winning more business.

SWRemote Suite Pricing

Basic

Access to: SWRemote, Scout, & Aqcuire in one plan!
$75

/ device / month
price does not include device & account setup fees

Professional

Everything in Basic, PLUS ongoing training & coaching
$110

/ device / month
price does not include device & account setup fees

Scout and Aquire Mobile

App Features

SWRemote Suite delivers unrivaled functionality in the field and the office. Here are some highlights of SWRemote Suite's mobile features:

Paperless and Professional

Your techs will complete the job process from timecard to invoice to payment electronically with real-time data updated to SuccessWare21. Less calls to the office, less down time and faster access to the data you need to make good decisions.

Customer Management

SWRemote provides your techs essential info like service history, equipment and warranty detail and agreement status. This gives them a better understanding of the customer's needs, leading to more upsells and higher average tickets.

Inventory Management

Managing inventory has never been simpler with SWRemote. Techs can record parts used on jobs allowing them provide more accurate job costing and allow you to know what needs to be restocked on trucks whether you’re using inventory or not.

Accurate, Legible Data

Running jobs on SWRemote means no more hand keying of the data from paper tickets (if you can read it.) or correcting bad math. This means less back office busywork and faster access to accurate information.

Work Online or Offline

No internet, no problem! SWRemote allows users to capture data and complete forms even when there is no internet access. Information will be uploaded once an internet connection is re-established.

Get Paid Faster

Processing payments right from the field means less open receivables and faster access to the cash you need to run your business.

Forms Done Right, With Scout

Scout enables field and home service companies to gain more time in their day-to-day operations by streamlining workflow with digital custom forms and checklists.

Proposals Made Easy, With Acquire

Acquire is a proposal-building software that allows your team to effortlessly create custom proposals and close more deals.

App Requirements

You must be a SuccessWare21 customer — both ASP and LAN (In-House Network) are compatible. Your technicians will need approved devices, as well as data plans, from your wireless provider.

Please be aware that the devices listed below with specific carriers were the devices we tested, and we welcome you to try other carriers of the same device, but cannot guarantee they will work the same.

Apple iOS Devices

iPad Air 2
iPad Pro 9.7"
iPad Pro 12.9"
iPad mini 4
iPad 9.7 (2017)
iPhone 6s
iPhone 6s Plus

iPad Air 2
iPad Pro 9.7"
iPad Pro 12.9"
iPad mini 4
iPad 9.7 (2017)
iPhone 6s
iPhone 6s Plus

Android Devices

Samsung Galaxy S6
Samsung Galaxy S7
Samsung Galaxy Note 4
Samsung Galaxy Note 5

Legacy Devices

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Legacy Devices
Apple iOS Devices
iPad 4th Generation
iPad Air
iPad mini 3
iPhone 5S
iPhone SE
iPhone 6
iPhone 6 Plus

Android Devices
‍Please Note: The following devices have been tested on the listed Android version and build number, however each carrier can release build updates which may not work with SWRemote.

Samsung Galaxy S3 — Verizon (SCH-I535)
Samsung Galaxy Note II — Verizon (SCH-I605) Android 4.4.2
Samsung Galaxy Note 3 — Verizon (SM-N900V) Android 4.4.2
Samsung Galaxy Tab 7.0 — Wi-Fi ONLY (GT-P3113) Android 4.2 — Build JDQ39.P3113UECMH2
Samsung Galaxy Note 10.1 — Wi-Fi ONLY (GT-N8013) Android 4.1 — Build JZO54K.N8013UEUCMI3
Samsung Galaxy Note 10.1 2014 Edition — WiFi (GT-N8013)
HTC One — Sprint (AP801CWH) Android 4.2HTC One M8 — Verizon (HTC6525LVW) Android 4.4.4Asus Nexus 7 (2013) — AT&T Android 4.4.2 — Build KOT49H

Android Devices
‍Note: The following devices do not work with the iD Tech cc swipers, but are still approved for use with our application.

Samsung Galaxy S4 — Verizon (SCH-I545) Android 4.3 (Baseband Version — I545VRUEMK2)
Samsung Galaxy Note 3 — Sprint (SM-N900P) Android 4.3
Asus Nexus 7 (Original) — AT&T Android 4.4 — Build KRT16S
LG Nexus 4
HTC One — Sprint (AP801CWH) Android 4.4.

Seamless Integration

For SuccessWare21 users, the software is a cornerstone of their operations. Now, the functionality and features of SuccessWare21 are packed into a mobile platform that allows you to bring your favorite management software on the road. Request a demo below to see the full functionality of SWRemote Suite for yourself.

See SWRemote In Action

Let's get started! Click the button below and fill out our demo form. Then we'll contact you to set up a convenient time for your SWRemote demo.

schedule a demo

Your demo includes:
- A tour of SWRemote’s features and functionality
- Recommendations on how to use SWRemote to go paperless
- Demonstrations on how SWRemote can improve workflow
- Guides on how SWRemote can enhance usage of SuccessWare21

schedule a demo

Not Ready For a Demo?
No Problem

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