Running a profitable service business is challenging

PACT is the solution

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The business help you need, all together in one place.

Problem: Being a great business owner requires different skills than being a great technician. Some days, you just feel like you’re shooting from the hip.

Solution: Use a consumer-focused process rooted by a tactical approach to your daily operations. We have relationships with thousands of contractors. We see what works and what doesn’t. And we’ll help you steer the ship with those day-to-day processes.

Problem: Great work isn’t always enough to make your business grow. You don’t have the tools & resources to scrutinize your business and make decisions based on data.

Solution: An expert in the residential home services will partner with you as a trusted advisor. They’ll analyze your data, and serve as extra set of eyes to make sure you’re on the right path. 

Problem: You’re so focused on your industry and your business, but feel isolated. You wish there was a group of like-minded business owners you could look to for advice.

Solution: PACT members are connected with contractors across the country. You can help each other grow as peers and feel supported as you face the same business challenges.

Problem: Things aren’t as simple as they once were. There are more “I’”s to dot and “T”s to cross. You don’t want to make any mistakes when it comes to your business.

Solution: A simple software that seamlessly implements the process and provides the data and insight needed to grow. Put better data and effective tools in the hands of your employees to help create more professional, positive customer interactions.

Let’s talk dollars & sense

Our pricing makes sense. It's simple, and has no long-term commitment.

See Our Pricing

Meet Ryan Miller, Owner of T-Mark Plumbing, Heating and Cooling. Ryan’s team implemented Pointman without any service interruptions. In their first year, T-Mark has become 30-40% more efficient and the business has grown by 20%.

The quick overview

Effective Customer Management

Track customer detail for individuals, assets, and properties.

Manage
Employees

Assign jobs, track productivity, add employees with ease.

Invoices That Get Paid Faster

Present work orders and invoices for approval, then capture payment on-site in real-time.

Customize Everything

Customize the app to your businesses preferences.

Optimize Dispatch & Scheduling

Our intelligent dashboard allows you to schedule and dispatch one or more technicians to all your jobs.

Present
Proposals

Create and present proposals from custom or imported price books.

Process
Process


Best practices focused on a tactical approach to daily operations

Analysis
analysis


Expert advisors review reports on your business to keep you growing

Community
community


Support and relationships with contractors facing similar challenges

Technology
technology


Access to award-winning home service operations software

What do our members think?

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Pointman PACT is a consumer-focused operations process built on industry best practices and delivered through simple operational software. Every member is supported by a team of success analysts and a network of peers. Your membership includes everything Pointman has to offer, right from the start. So let’s get you on the team!

Free Assessment